Objection Handler Library

Generic objection scripts read like generic objection scripts — the prospect hears "let me address your concern" and immediately knows they're inside a sales sequence. The Acknowledge-Reframe-Advance structure works in the opposite direction. Acknowledge the objection in their language so they feel heard. Reframe the perspective — from price to cost-of-inaction, from comparison-with-competitor to comparison-with-doing-nothing, from risk-of-buying to risk-of-staying-stuck. Advance with a question or a small next step that keeps the conversation moving. Three beats, calibrated to feel like a conversation rather than a script.

The library is built around your specific offering, not generic templates. The skill asks what you sell, who you sell to, your typical deal size, your main competitors, and your sales-cycle length — then writes responses calibrated to that context. A library for a £50/month SaaS looks nothing like one for a £500K enterprise deal, and the responses prove it. Each entry includes a primary response, an alternate for a different context (email versus call, exec versus manager), an escalation path if the first response doesn't land, and an explicit walk-away signal.

Severity classification matters as much as the response. "It's expensive" from a prospect digging into features is a buying signal — over-handling it actually weakens the position. "We just signed a two-year contract with [competitor]" is a deal-killer dressed as an objection, and the right response is to ask about renewal date and move on. The library tags every objection as buying signal, speed bump, deal risk, or deal killer so the user knows which fights to pick.

It refuses to make scripts feel scripted. Written responses that look great on paper often sound robotic out loud, so the skill rewrites them in conversational language and flags any that still read corporate. Sales advice usually arrives in 10x-your-pipeline energy. This is the opposite — pragmatic, specific to the actual objection, honest about which ones aren't worth fighting.